Terms & Condition
1. Booking & Cancellation
All reservations will be processed if you have filled out the reservation form completely, and will be responded no later than 24 hours.
Should you make any modification on your detail you filled out on the reservation form, you are responsible to inform us immediately.
2. Traveler’s Documents
Each visitor to Indonesia should acquire a relevant visa to enter the country and should hold a passport of at least 6 months validity beyond the designated date of departure. In addition, visitor to Indonesia should confirm to have either return or through tickets for the onward journey.
3. Liability
PT. LOMBOK TROPIC HOLIDAYS INDONESIA shall hold no responsibility and shall not be liable for any damages on your computer caused by viruses that infecting during the e-mail or data transmission between the users and PT. LOMBOK TROPIC HOLIDAYS INDONESIA . Our devices are equipped with anti-virus software.
4. Indemnification
PT. LOMBOK TROPIC HOLIDAYS INDONESIA and users (travelers to Lombok) shall agree to indemnify and hold harmless each other from and against any claims, demands, including – without limitation – reasonable legal and accounting fees as a result of your use of material in our website, including software, or your violation of the terms of this agreement or inaccuracy of the information or the availability or quality of products provided by the third parties.
5. Force Majeure
Clause 4 shall be applicable in case of Force Majuro. This includes war, unrest, strike, terrorism, natural or industrial disaster, governmental regulations, communication or utility failure, material shortage or rationing, air carriers schedule amendments or any other unavoidable events beyond PT. LOMBOK TROPIC HOLIDAYS INDONESIA control.
6. Law of Agreement
If legal action should be taken related to the agreement regulated here, it must comply the Law of The Republic of Indonesia.
7. Payment Method
PT. LOMBOK TROPIC HOLIDAYS INDONESIA does not charge any down payment to the users unless specifically regulated by the hotel. The payment should be made 50 % by wire transfer and balance should pay 30 days before arrival in Indonesia
This deposit is not refundable.
Deposit and Payment:
50% when confirmed booking
25% 60 days before starting the tours/sailing cruises
25% 30 days before starting the tours/sailing cruises
8. Additional Terms and Conditions
PT. LOMBOK TROPIC HOLIDAYS INDONESIA Contact as an agent of service providers that may have own terms and conditions other than aforementioned here. Therefore, additional terms and conditions shall be applicable whenever necessary and you are agreeing to bear such terms and conditions.
9. Banking
We require 50% deposit in advance when confirm booking by Wire Transfer to our Bank Account below:
RUPIAH ACCOUNT ( IDR ) for Wire transfer in Indonesia:
BANK CENTRAL ASIA ( BCA )
Cabang Mataram-West Lombok
NTB INDONESIA
ACC: 232 024 1858
Beneficiary Name: ANDI HERMANSYAH A.M
Swift Code: CENAIDJA
US DOLLAR ACCOUNT ( US$ ) for Wire transfer in outside Indonesia:
BANK NEGARA INDONESIA ( BNI )
US DOLLAR ACCOUNT
Cabang Mataram-West Lombok
NTB INDNESIA
ACC: 015 070 5349
Beneficiary Name: ANDI HERMANSYAH A.M
Swift Code: BNI NI DJA MTA
EURO BANK ACCOUNT ( € )
BANK NEGARA INDONESIA ( BNI )
EURO ACCOUNT
Cabang Mataram-West Lombok
NTB INDNESIA
ACC: 0166965787
Beneficiary Name: ANDI HERMANSYAH A.M
Swift Code: BNI NI DJA MTA
10. Cancellation
We require cancellation fees when booking confirmed:
50 % when booking cancel ( Not Refundable )
75 % when booking cancel 25 days before arrival
90 % when booking cancel 15 days before arrival
100 % when booking cancel 07 days before arrival.
PT. LOMBOK TROPIC HOLIDAYS INDONESIA
Jl. Barakuda No 09/10
BTN Griya Batu Bolong Senggigi
83355 Senggigi-Batu Layar West Lombok
NTB-INDONESIA
Phone : +62 (0)370 692 179
Fax : +62 (0)370 692 179
Cell: +62 (0)818 057 20243 / 852 3972 5657
Contact by Email:
info@lomboksailing.com
Websites Networking:
www.lombokmarine.com
www.labuanbajo-flores.com
www.lombokrooms.com
www.rinjanionline.com
www.rajaampatlodges.com
www.floresexplore.com
www.rajaampatindonesia.com
www.lomboksailing.com
www.komododiving.com
www.komodocruise.com
www.orangutanexplore.com
www.orangutanislands.com
